Our Clients

Unparalleled Worry-Free Security And Extremely Responsive

Midwest IT Systems provides us with an unparalleled level of worry-free security for our Health Information Systems. I am exceedingly pleased with the level of HIPAA compliance tools they put into place to assist us in maintaining a secure network for all our PHI. Midwest IT Systems is also extremely responsive to our day-to-day needs that come up and are only a phone call away, 24/7.

That Is How You Make Money

Midwest IT Systems is just a call away anytime I need them, and someone is available to answer my questions. They are quick to fix any issues, it’s done seamlessly, and their staff is personable and easy to work with.  If you’re considering help for IT, I would say think about where your time is better spent; the best manager hires the best person (or team) for a particular job.  That is how you make money.  Midwest IT Systems is that team for me.

Prompt, Personal Service And No Worries

We don’t have to worry about keeping our security and software up to date, it just happens. Midwest IT Systems has prompt, personal service and great employees. My experience with Midwest IT Systems has been great, they handle any IT needs we have quickly and efficiently. I wouldn’t consider any other IT firms.

Peace Of Mind, Flexibility

I realized, despite my personal interest in technology, I could not safely manage our network. I appreciate that Midwest IT Systems allows me the flexibility to do what I’m capable of and they handle all the rest, which gives me peace of mind. It’s great to know that our network security is constantly monitored and updated and I don’t have to worry about it. Local and available customer service is most important when the unexpected happens and to have a partner that responds quickly. Midwest IT Systems is that partner.

Professional And Efficient For 15+ Years

Since enrolling in Midwest IT Systems’ Managed Service plan, issues don’t pile up like they used to. We are up and running on a consistent basis. We’ve entrusted them with our business for the past 15+ years and never been disappointed. They’re professional, efficient and keep up with the latest tech changes.

Always There When You Need Them

With Midwest IT Systems, you don’t have to worry about anything. When we have a problem, it is taken care of. If you order something new, it is installed and working the way it is supposed to. Everything is done on time. They are always there when you need them.

Quality, Dependable Follow Up

Since deciding on Midwest IT Systems for IT services, their quality work and quality equipment, along with their dependable follow up are the biggest benefits to our organization. Compared to other IT companies we worked with in the past, Midwest IT Systems’ equipment is higher quality and more reliable. Their service is quick and dependable. For someone wondering if they should work with Midwest IT Systems, look at their reviews; personal references speak volumes.

Personalized Service, Not A Number

We are very happy with Midwest IT Systems.  We like that they’re local, professional, they come and help when needed, they work with each client individually and see them as a customer, not a number. Midwest IT Systems personalizes their service for each clients’ business needs, and they listen.  We recommend Midwest IT Systems.

Peace Of Mind, Feel Good Factor

Having Midwest IT Systems provide our IT services gives us peace of mind. Knowing necessary updates are done automatically, we are protected from viruses, and we are being taken care of behind the scenes, gives us that feel good factor. Previously, we didn’t have IT outsourced, but as we grew, it became clear we needed help. Midwest IT Systems is very professional, proactive and their response time is great when problems arise or when we have questions.

Proactive, Trust The Extensive Experience

Before we found Midwest IT Systems over 19 years ago, we were playing defense on problems we never saw coming. Midwest IT Systems has helped us become proactive with our IT needs – regularly reviewing and completing needed equipment replacements and software upgrades. Unlike before, we have a tech plan with Midwest IT Systems - in plain language.  If someone were on the fence about choosing Midwest IT Systems, I would tell them you can trust the extensive experience of Midwest IT Systems ownership, and the team they have assembled to build, implement, and defend your tech system.

Protect Clients’ Data, Impressed From Day 1

Our clients’ data is extremely important to protect. Midwest IT Systems’ plan benefits our company and our clients by implementing cybersecurity measures to protect that data. When you need IT help, give Midwest IT Systems a try. They respond quickly, better than other IT firms we worked with. You’ll be impressed from day one and you’ll be happy you decided to choose Midwest IT Systems.

Midwest IT Systems Has Solutions

We definitely recommend Midwest IT Systems to anyone looking for help with IT. We really appreciate that whenever we have an issue, they have a solution and take care of it quickly.

Engineers Communicate In Every-Day Terms

The prompt attention to our service calls is vital to us and we have had only good experiences from Midwest IT Systems. Also, your engineers communicate to us in every-day terms. Things are great!

Expert Computer Knowledge

Midwest IT Systems expert computer knowledge frees us up to concentrate on our legal practice. Someone we know and trust is making sure our data is secure. They work hard to ensure technology needs and problem solving do not disrupt the day-to-day operation of our office.

I Feel Like We Matter

Since working with Midwest IT Systems, our equipment is reliable and so is the service we receive. Their knowledge is exceptional! They understand the urgency of a well-maintained network for Preferred Capital Management. I feel like we matter. If you are considering Midwest IT Systems, get off the fence – you definitely will not be disappointed, and if you are looking for an upgrade, this is the place to go!

Could Not Ask For Better Service

Midwest IT Systems makes sure we are up and running for the day. I like local access to IT help and they will be on site as soon as possible when needed. If someone was on the fence about choosing Midwest IT Systems, I would tell them they could not ask for better service. Midwest IT Systems is the firm they should go with.

Service Beyond What We Could Ask For

Working with Midwest IT Systems takes away worry, so we can focus on our customers. They go above and beyond to make sure our system is secure and safe. Their expertise is over the top. Midwest IT Systems gives us the best service we could ever ask for. Our team feels like we are top priority with every call. We know they care about keeping us safe and meeting our every need. The quality service and friendly staff sets them apart. I cannot thank Midwest IT Systems enough; they are amazing to work with!

Peace Of Mind, Fast Service

The biggest benefit for our company since choosing the plan Midwest IT Systems offers is peace of mind. I am sleeping much better knowing they are taking care of our system. We have used other technology providers in the past and Midwest IT Systems is the best around. Their service is very fast, and I would definitely recommend them if you are looking for fast IT service and dependable cybersecurity.

Peace Of Mind, Flexibility

Midwest IT Systems gives us peace of mind.  Their team is very personable.  We appreciate their quick and knowledgeable response to all matters.  They work with us to understand and meet our needs versus just selling us products; we are more than just a number.  Midwest IT Systems truly is for the customer.

No Downtime, Excellent Partner

Midwest IT Systems’ remote monitoring and support keeps our systems operating as efficiently as possible with no downtime for our facility and staff.  I appreciate their real-time support and their staff’s ability to explain technology in a manner easy to understand.  They are flexible and reliable.  Midwest IT Systems is an excellent partner for our business IT solutions.

Amazing Response Time

We have made many improvements at Altenburg Construction this year, and Midwest IT Systems supported us every step of the way. Knowing we always have support, having someone to discuss ideas with and then produce a solution together are the biggest benefits of working with Midwest IT Systems. The response time is amazing, and their customer service is unmatchable. Whether it be a simple password change or working on massive projects together, you get the same attention. Every person I have personally dealt with at Midwest IT Systems has an amazing attitude. They keep our deadlines in mind and meet them. I have dealt with IT companies in the past that just treat you as a ticket number, and I have never gotten that impression from anyone at Midwest IT Systems. We look forward to a long-lasting and fulfilling relationship with Midwest IT Systems!

Compliant; PII Data Secure

We handle PII (Personally Identifiable Information) daily, stored on our servers.  The products and knowledge offered by Midwest IT Systems allow us to focus on our business and not on the threat of a security breach.  If there were an issue, I know we have a dependable resource in our corner to help.  More times than not, the response to a service request is immediate.  We run into time sensitive issues that need quick resolution, and Midwest IT Systems accomplishes the fix in a timely and professional manner.  State and Federal regulations are increasing every day.  More than likely, there is legislation in the works or already on the books requiring your business, no matter what it is, to comply with information security guidelines.  Rather than choosing a “provided firm” at the last minute or going without, take the time and work with Midwest IT Systems, a reputable firm that knows the business and how to keep your information safe.  Your business depends on it!

Problem Solvers

Over the years, we worked with a number of different IT companies.  I am impressed by the problem-solving skills of Midwest IT Systems technicians.  We also benefit from having everything managed by the same company.  We are very happy to be working with Midwest IT Systems.

Experience The Difference

Midwest IT Systems has a team of experts that are on your side.  The customer service is superior to anything else we have experienced.  They provide a peace of mind because we have the support needed to not only keep our business protected but to keep us up and running.  Their work speaks for itself.  It’s one thing for people to say what they are going to do, it’s a completely different thing to experience it.  Experience the difference with Midwest IT Systems.

Protection; Thorough And Quick

The quick and thorough response from Midwest IT Systems to our immediate needs and situations is greatly appreciated.  They place a very strong emphasis on protection, which means our business intellectual property, confidentiality, and innovation is preserved.  There is no one perfect “safe” world in IT, but Midwest IT Systems has gotten us as close to that zone as possible.  If you’re checking out IT companies, don’t measure your IT service by what it costs; measure it by what your business is worth.

Highly Recommended

Midwest IT Systems has been one of our valued partners over the years.  Knowing we can recover from almost anything gives us a sense of security.  Their team is very responsive to our requests and most importantly, they are willing to work through our individual needs.  We are confident in our security investment with Midwest IT Systems providing quality service.  I highly recommend scheduling time to talk with them.

Takes Items Off Our Engineers To-Do List

Since working with Midwest IT Systems, our IT issues get fixed quickly and it helps take a lot of tasks off our engineers’ to-do list. I actually enjoy talking to them because we know them and it’s not just someone taking calls for a company and forwarding the issue to someone else. I recommend Midwest IT Systems because they are available when I need help and I like knowing who I’m talking to on the phone.

100% Recommended

Our IT equipment runs much more efficiently since working with Midwest IT Systems. Their Team can stop problems before they happen, and I feel confident that we are protected against cyber-attacks. Midwest IT Systems staff are professional and up to date with the IT world. They handle our needs with a sense of urgency and follow through. Our IT system has never run so well. I would recommend Midwest IT Systems 100%.